"From the first time (prior to opening) I visited with Lev at The Sanctuary, I knew this was the place for my mother-in-law. It was as if he were inviting me into his home. The attention he and Jessica had put into the details for the safety and comfort of their residents in this lovely facility were quite apparent. We continue to be very pleased with the care and attention she receives. We highly recommend The Sanctuary for the care of your loved one."
"Amazing facility! Lev, Jessica, and staff are amazing and have truly set themselves apart from others in the industry. My wife and I spent a lot of time looking for the right place for our loved one, and we found it. The attention to care and dedication are best in class. I highly recommend The Sanctuary at Stonehaven and any future facilities managed by this team!"
"THE PERFECT PLACE FOR MY MOM!
They have the best owners who are hands on and don't settle for just average and care about their residents. They also provide 2 caregivers for 6 residents during daylight hours and not once did they ever just go with one. The management has put together some of the best caregivers we saw in our 6 years of being in the system. Ones that truly care and love on them all. They also provide fresh high quality meals. The home setting really makes it feel not much different than residents being in their own home."
"I can't possibly say enough good things about The Sanctuary at Stonehaven. My Mom was unaccepting of her illness and was quite debilitated. We had moved her to several different places because nothing was right for the type and level of care she needed. Once we found The Sanctuary, even though my Mom was still not happy, she was safe and very well cared for. From the owners, Jess and Lev, to all the staff everyone had my Mom's best interests at heart. They worked really hard to make my Mom safe and as happy as she could be. My mom ended up passing away at The Sanctuary and even though it was during Covid, the staff made so many accommodations for me and my siblings to be with my Mom during her last days. I can't begin to express how thankful we are that we found The Sanctuary and for the love and care they took with my Mom. I only wish we had found them sooner."
"Words cannot express how grateful my siblings and I are to have found such a wonderful home and team of loving, patient, caring and supportive staff - every last one of them. It has been our pleasure to get to know you all and the other ladies at the home. The whole experience has been nothing short of excellent, and we thank you for that. What you have created is something very special which I wish was the norm for every memory care resident."
"This home became a God-send for us. My brother and his wife tried for months keeping Mom at their home, and then we tried a local nursing home with fifty or so folks living there. The stress, guilt, and our feelings of utter helplessness were overwhelming. Finding 'The Sanctuary' saved us. Lev, Mary, Jam and the rest of the staff are amazing. My mom passed on last week and I know she couldn't have been made more comfortable and well cared for anywhere else right up to her passing. Thank you doesn't do justice to how we feel."
"We couldn't ask for better care for Nana!!! Everyone on staff is so kind to the residents. The food is wonderful, home cooking! The facility is maintained beautifully! Needless to say, my husband and I can be at ease that his mother is safe, happy and well-cared for."
"I was seeking a home for a dear friend who has early onset Alzheimer's Disease. I couldn't imagine placing her in a large nursing home or memory care center. I was so happy when I discovered The Sanctuary at Stonehaven. These homes are in a beautiful neighborhood where I lived previously. They are residential homes that have been beautifully retrofitted to accommodate the unique needs of ALZ residents. There are no more than six residents per home with two staff members. Meals on cooked onsite and the team work hard to make holidays special and to keep the residents engaged. I know the team by name and they were extremely helpful and patient as we worked through helping my friend get acclimated to her new home. They communicate regularly via text or phone call. I highly recommend The Sanctuary if you are seeking an intimate setting with high quality care and a low staff to resident ratio. Couldn't be more pleased."
"The Sanctuary at Stonehaven has been an answer to my prayers. This is an outstanding facility that is focused on safety, nutrition, and making sure the patients are constantly loved and feeling happy. It was a big step for me 7 months ago to put my wife who I have been married for 32 years into this new home. However, the owners and staff have been first class making sure she is taken care of 24/7. My wife absolutely loves it. This gives me peace of mind and allows me to be her husband vs. her primary caregiver. I have visited every facility in the Charlotte area, the Sanctuary at Stonehaven is the absolute best."
"Lev and his entire staff are extremely dedicated to providing a caring environment for all of their residents. The facility is immaculately maintained, providing a very pleasant atmosphere for those in their care. We could not be more pleased with the kindness and attention being given my mother."
"Moving my mother to Sanctuary at Stonehaven was the best choice we could have made! When COVID restrictions hit, it was reassuring to know that she was in a place that cared about her health and well-being. When we initially were unable to visit due to restrictions, my sister and I had peace of mind that she was being well cared for. The staff are very attentive and gave us frequent updates. The care my mother receives here far surpasses the care at her previous facility. The staff treat her like family and have gotten to know her so well, that they anticipate her needs. The small family like atmosphere with low resident to staff ratios has really improved her quality of life. I can't recommend Sanctuary enough!"
"We simply can’t say enough about how we love the care provided to our mom at the Sanctuary. It truly is everything anyone could ask for. The staff provide outstanding, loving care. The meals are homemade and delicious and resident’s favorites are made daily. This is the first time our family felt confident that our mom was happy, safe, and well looked after in every way."
"The Sanctuary at Stonehaven has been a blessing to our family. Lev and his staff are truly patient and caring, providing individualized attention to each resident. The facility is beautiful and clean, and the home cooked meals by Mary are excellent. My mother is in great hands. I recommend The Sanctuary to all."
"My mother has been living at the Sanctuary for over three months. I have been extremely happy with her care. Meals are prepared fresh daily by the staff. The schedule for caregivers overlaps so that during the day there a two on duty to provide assistance to the residents.
Recently, I was out of town and my mother had developed a cough. DMHC and the owner were concerned about this and took immediate steps to get her to the hospital. Lev accompanied her there and stayed with her until I could have a friend take his place. I would highly recommend this family care home where the owner is actively involved with the staff, residents, and families."
"We moved Mom into the Sanctuary at Stonehaven II the first day it opened, and what a difference it has made. She was at facility located in Indian Land, and their treatment of their residents was sub-standard. Once we moved Mom to Sanctuary, we noticed a marked improvement almost immediately. She is now well cared for, showered with attention and affection from the very caring staff, fed well-balanced meals and snacks on a regular schedule, provided with interactive entertainment and musicians weekly, etc. I just can't say enough great things about Lev, Jess, and all of the staff at Sanctuary - they have become like family to us.!"
"My mother was diagnosed with early onset Alzheimer's in her early 60's. My mother has been living in The Sanctuary since May 2020. The entire experience has been remarkably supportive and reassuring thanks to the amazing staff at The Sanctuary.
I was initially very nervous about moving my mother away from me and her home, but the owners and staff made this emotional transition very smooth.
Each resident has their own room and bathroom. I was able to have pictures of our family set up in my mother's room. The staff is diligent about keeping me up to date with my mom's well being and any changes she might experience. The staff of remarkably patient and loving caretakers sent me pictures of my mom and always answered my calls and texts about how she was doing. I was able to call The Sanctuary house as often as I wanted to check in on my mom. They have gone out of their way during this COVID19 pandemic to allow my mother and I to see each other through the glass door. They FaceTimed me and allowed me to partake in singing happy birthday to my mom with everyone else during the amazing birthday they threw for her. They make each holiday and celebration special for the residents. They even put in a gardening box when I told them how much my mom enjoyed gardening.
I gave birth to my first child, my mother's first grandchild, during the pandemic and they sent me a video of my mom seeing the pictures of my daughter for the first time. They go the extra mile to encourage and respect the bonds of a family. In a pandemic, they went the extra mile to find a creative way my mother and I could share the special moment of her seeing her first grandchild without ever jeopardizing anyone's health.
The house is located in a neighborhood so it's truly a house of residents in a community, not patients in a facility. They provide healthy meals and snacks for my mom. Their cooking is way better than mine!! They have activities for the residents that keep everyone mentally stimulated and smiling. The care is so individualized and personal, I know she is in good hands.
The Sancutuary has impacted my entire family in the most heartwarming and positive way. Alzheimer's disease is heartbreaking for anyone to go through, and for the family. That being said, The Sanctuary has provided my mom with light and love in the midst of a dark disease. I am forever grateful."
"Our family just wants to let you know how much we appreciate all of you at The Sanctuary and how well you communicate with our family. The phone calls and texts regarding Mom's condition and/or concerns have been so appreciative. We just wanted to let you know how much we appreciate all the care Mom is getting there and we are so glad we could work it out to get her moved there.
The Sanctuary at Stonehaven has been such a blessing for our Mom. After some not-so-pleasant experiences at previous places, we have been grateful for the caregiver attention she has received. She has been eating better and become much stronger since moving into the home. They have encouraged her independence and she has began walking with a walker again after being wheelchair bound for the last few months. The owner, caregivers and staff have all been great at providing communication and updates to us and we are at ease knowing she is being taken care of in a way she deserves."
The Sanctuary was a sanctuary for my husband and for me. From the day he became a resident of The Sanctuary he was treated with respect and dignity even when times were difficult. The kindness that was shown to him and to me will be always remembered.